Everything you need to convert, retain, and grow.
Pulse brings AI agents, a unified inbox, activation playbooks, and revenue analytics into one platform — so your team stops juggling tools and starts shipping outcomes.
Your best support rep — that never sleeps.
Pulse agents don't just answer FAQs. They read account context, take real actions — send files, trigger upgrades, create Jira tickets — and hand off to humans only when it actually matters.
- Resolves 70%+ of tier-1 tickets automatically
- Reads your docs, CRM, and live product data
- Takes actions — not just sends replies
- Hands off to humans with full context attached
- Improves from every conversation via RLHF
Every channel. One view. Zero tab switching.
Email, in-app chat, WhatsApp, Slack DMs — all flowing into one smart inbox. Pulse automatically routes, tags, and prioritises so your team spends time on what matters, not on triage.
- Email, in-app, WhatsApp, Slack in one place
- AI triage and smart routing rules
- Auto-tagging: Bug, Billing, Feature, Churn risk
- Shared drafts and internal notes
- SLA timers and assignment rules
Channels
The CSV export isn't working…
BugCan I get a refund for last month?
BillingLove the new dashboard! One q…
FeatureTurn sign-ups into power users — automatically.
Build playbooks that trigger the right message at the right moment: welcome sequences, feature nudges, upgrade prompts, re-engagement flows. No code. No spreadsheets. Just results.
- Visual playbook builder — no engineering needed
- Trigger on any user event or property
- Multi-channel: email, in-app, and push
- A/B test messages and send timing
- Activation funnel analytics built in
New user onboarding
RunningSee which conversations drive revenue.
Most messaging tools stop at CSAT. Pulse connects the dots between conversations and dollars — activation rates, time-to-value, expansion MRR, and churn signals tied to messages that moved the needle.
- Activation funnel from sign-up to paid
- Revenue attribution per conversation type
- Churn risk signals surfaced automatically
- Expansion MRR and upgrade attribution
- Exportable reports and Slack digests
Activation rate
68%
+12% vs last mo
Time to value
3.2d
-1.4d vs last mo
Expansion MRR
$24k
+$6k vs last mo
Churn rate
1.8%
-0.4% vs last mo
Activation rate — last 12 weeks
Connects with your stack
Works with the tools you already use.
Plug Pulse into your CRM, data warehouse, ticketing system, or communication tools in minutes — no engineers required.
Plus 200+ more via Zapier and native API.
Ready to stop losing
customers to silence?
Join 2,400+ SaaS teams using Pulse to convert more sign-ups, retain more customers, and grow faster.
14-day free trial · No credit card required · Cancel anytime